The Pipe Doctor has been devoted to providing quality plumbing services to communities in Northern Virginia for over 33 years; generating, developing and maintaining excellent customer relationships. Our team of experienced technicians and plumbers are trained to provide a wide range of sewer and plumbing services by utilizing state-of-the-art equipment that guarantee the best results.
The quality of the workmanship that we provide to our Northern Virginia clients is unsurpassed by any other service provider in the industry. From installing plumbing systems, conducting timely repairs, inspecting sewer and gas leaks, hydro jet services, and much more, we make it our priority to provide a wide array of services to our clients.
Our experience, skills, and attention to detail, are all wholly applied to every project that we undertake, small or large. We use highly selective recruitment techniques to source qualified plumbers capable of ensuring high customer satisfaction. In addition to this, providing our members of staff with frequent training – to ensure that they are always up-to-date with the latest innovations and techniques in the plumbing industry – is an integral part of our mandate. Responsiveness, friendliness and dedication are key traits of all of our certified technicians.
Plumbing is an integral part of any residential property. That is why we make affordability one of the key characteristics of our services at The Pipe Doctor Plumbing & Drain; so that our services are accessible to a wide range of clients. We understand how damaged pipes and sewer lines can create problems in the home and we’re happy to be able to help Northern Virginia residents maintain their home. For those unexpected plumbing issues that arise, our 24 hour emergency services offer quick and affordable solutions.
The Pipe Doctor respects each and every one of our clients and this is why we have avoided placing hidden fees and secret charges in our prices; instead we have opted for a completely upfront and transparent pricing model.
These are the principles that our company has been built on over the years.
- Communicating respectfully and calmly.
- Trying our absolute best to understand the needs of the customer at all times.
- Responding to requests in a timely manner.
- Making arrangements, agreements, and promises, that we are able and willing to keep.
- Utilizing active listening to fully understand what is being said.
- Communicating with clients about complications related to a task or job.
- Doing our absolute best to meet the needs of the customer at all times.
- Providing emergency services for customers in Northern Virginia who are in dire need of our assistance.
- Always remaining upfront and transparent about all of our pricing.
Over the years, these principles have been at the core of our company; the business dealings that we make; and the interactions that we have with you – our valued customers!